Help Center
How do I close my demat account?
Please note that once you close your account, you will not be able to reopen it on Share.Market.
If you still wish to proceed, please ensure your account meets the following pre-closure checklist to avoid rejection:
- No active holdings or open positions
- No pending orders or active SIPs.
- Zero balance (settle any negative balance or withdraw remaining funds)
- Download all reports (Ledger, P&L, etc.) for your tax records, as you won’t have access later
If your account has no holdings:
Log in to your Share.Market app (Android) or the web portal.
Tap your profile Icon > Investment and Trading Account.
Select the Demat Account tab and scroll to the very bottom of the page
Tap Close Account > Begin Account Closure
Confirm by tapping CLOSE ACCOUNT again
Enter your feedback and proceed
If your account has holdings and want transfer out:
Follow steps 1–5 above
Select your target depository (CDSL or NSDL).
Enter your target Demat Account ID (where you want to transfer your stocks).
If transferring to NSDL: Upload your Client Master Report
E-sign the account closure form using your Aadhaar and OTP to complete the process
Once submitted, your account closure request will be formally logged into our system, and your account will be closed within 2 working days.
If you prefer a manual approach over the automated in-app process, you can submit your E-signed documents directly to our depository team through a support ticket.
To download the account closure form, please follow these steps:
Tap Profile Picture > Help and Support > Chat with us
Select Managing my account > Account closure > Permanently close account
Tap Offline via closure form and Download account closure form
If you do not have holdings:
Fill the account closure form properly
E-sign the PDF using DigiLocker, Tap here to know how.
Download the signed document
If you have holdings and want to transfer out:
Obtain the Client Master Report (CMR) from your target broker (ensure it is digitally signed or stamped by an official from that broker).
Merge the files into a single PDF in this exact order: Closure Form + Target CMR Copy.
E-sign the final merged PDF using DigiLocker, Tap here to know how.
Download the signed document
Once the document is ready, raise and upload it directly to your support ticket.
Alternatively, you can also courier the self attested to the address below:
PhonePe Wealth Broking Pvt Ltd, Office – 2, Floor 3, Wing A, Block A, Salarpuria Softzone, Bellandur Village, Varthur Hobli, Outer Ring Road, Bangalore South, Bangalore, Karnataka – 560103, India
Once you’ve submitted the form, we’ll close your account within 2 working days.
Note: If the holding pattern or financial instruments under your Share.Market demat account and the demat account you’re transferring your shares to are the same, you don’t need to share the DIS form.
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