Help Center

Search Icon

Why am I unable to place a fund withdrawal request?

If you’re unable to place a withdrawal request, please check the below: 

  • You can only make one withdrawal request per day. If you’ve already requested, try the next day or update your existing request until 11:59 pm(midnight) on the day it is submitted to receive funds the next business day
  • If you added funds today, you can’t place a request to withdraw it until the next day.
  • You need to have a positive withdrawable balance to place a request. Tap here to know more.

Was this helpful?

positivefeedback icon
negativefeedback icon